Pre-Arrival Information
Almaty - the cultural, financial and economic centre of Kazakhstan - is a friendly comfortable city with many places worth visiting and much to offer international students and professionals for an enjoyable living, studying, and working experience. There are many historical, cultural, and natural places to visit, and you can indulge in many entertainment, culinary and nightlife hotspots, as well as sport hobbies such as hiking, trekking, skiing, rafting, and cycling in Almaty's surrounding nature.
Narxoz University is at the heart of your experience in Almaty and also offers many resources and activities to make the most of your time here. Specifically, the International Students and Faculty Department is here to support you at every stage, help you to explore the city and enjoy your stay in Almaty.
Use this guide to help you get acquainted with your new home, make the most of your experience here, become familiar with rules, resources, and customs, and know what is available for your success in Almaty and at Narxoz.
Narxoz University is at the heart of your experience in Almaty and also offers many resources and activities to make the most of your time here. Specifically, the International Students and Faculty Department is here to support you at every stage, help you to explore the city and enjoy your stay in Almaty.
Use this guide to help you get acquainted with your new home, make the most of your experience here, become familiar with rules, resources, and customs, and know what is available for your success in Almaty and at Narxoz.
All about Narxoz University
Address: 55 Zhandossov street, Almaty, 050035, Kazakhstan
Office #236 - second floor
Visa, IIN registration, any onboarding inquiries
Visa, IIN registration, any onboarding inquiries
Office #238 - second floor
Academic mobility programs
Academic mobility programs
Office #138 - first floor
Timetable, registration, withdrawal
Timetable, registration, withdrawal
Welcome Center
At the main entrance
- accounting and finance issues
- registration issues
Office #127
Library
Second floor
Work Hours: 9:00 - 21:00
Work Hours: 9:00 - 21:00
IT Department
WiFi issues - office 022
Planotus issues - office 024
Canvas / Gmail issues - office 025
Planotus issues - office 024
Canvas / Gmail issues - office 025
School of Economics and Management
Second floor
Dean - Dilbar Gimranova
Dean - Dilbar Gimranova
School of Arts and Social Sciences
Third floor
Dean - Anel Kulakhmetova
Dean - Anel Kulakhmetova
School of Law and Public Policy
Fourth floor
Dean - Talgat Sarsenbayev
Dean - Talgat Sarsenbayev
School of Digital Technologies
Fifth floor
Dean - Rassim Suliyev
Dean - Rassim Suliyev
Students' Affairs Office
Office #125
Onay cards, Dormitory registration, any issues related with adaptation
Onay cards, Dormitory registration, any issues related with adaptation
Cafes
"Teplo" - ground floor
"Coffee Point" - second and fourth floors
"The Buffett" - third floor
"Urbo Coffee" - first floor
Narxoz Canteen - at the Business School
"Coffee Point" - second and fourth floors
"The Buffett" - third floor
"Urbo Coffee" - first floor
Narxoz Canteen - at the Business School
First medical Aid
In the sport complex building
HUB Zone
Ground floor
Recreational area and lockers
Recreational area and lockers
All about Almaty
To get around the city and to reach our campus, please download ONAY app. Open up virtual card and top it up.
As of 2024 price per ride per person is 120 tenge
*please note, you cannot pay cash to the drivers. There will be control services on each line, pay for your transport accordingly.
As of 2024 price per ride per person is 120 tenge
*please note, you cannot pay cash to the drivers. There will be control services on each line, pay for your transport accordingly.
Taxi services
In Almaty we use:
Yandex taxi
Uber KZ taxi
In-Driver taxi
*Please download the apps and sign in with local sim card.
Yandex taxi
Uber KZ taxi
In-Driver taxi
*Please download the apps and sign in with local sim card.
Simcards
- Altel / Tele 2 - you can purchase at the main entrance of the airport upon arrival
- Beeline
- KCell
- Activ
Banks
Kaspi Bank
Forte Bank
*Please note, to open bank account you must have IIN number.
Forte Bank
*Please note, to open bank account you must have IIN number.
To open IIN number you must prepare documents and apply within 3 days after arrival
Housing
Please book your accommodation prior arrival
- krisha.kz
- airbnb
- dormitory
Emergency Contacts
- Fire DepartmentDial - 1011
- PoliceDial - 1022
- Emergency Medical ServiceDial - 1033
- Rescue ServiceDial - 1094
- General Emergency CallDial - 1195
- Contact usIn case of emergency on campus, please contact Security and International Office6
Laws of Kazakhstan
CONTACT US
International Development and Partnerships Department
+7 727 377 1297
WE ARE GLOBAL
FOLLOW US
Office: A238
55, Zhandossov street, Almaty, 050035, Kazakhstan
55, Zhandossov street, Almaty, 050035, Kazakhstan
Learning today – leading tomorrow
