Pre-Arrival Information
Almaty - the cultural, financial and economic centre of Kazakhstan - is a friendly comfortable city with many places worth visiting and much to offer international students and professionals for an enjoyable living, studying, and working experience. There are many historical, cultural, and natural places to visit, and you can indulge in many entertainment, culinary and nightlife hotspots, as well as sport hobbies such as hiking, trekking, skiing, rafting, and cycling in Almaty's surrounding nature.
Narxoz University is at the heart of your experience in Almaty and also offers many resources and activities to make the most of your time here. Specifically, the International Students and Faculty Department is here to support you at every stage, help you to explore the city and enjoy your stay in Almaty.
Use this guide to help you get acquainted with your new home, make the most of your experience here, become familiar with rules, resources, and customs, and know what is available for your success in Almaty and at Narxoz.
Narxoz University is at the heart of your experience in Almaty and also offers many resources and activities to make the most of your time here. Specifically, the International Students and Faculty Department is here to support you at every stage, help you to explore the city and enjoy your stay in Almaty.
Use this guide to help you get acquainted with your new home, make the most of your experience here, become familiar with rules, resources, and customs, and know what is available for your success in Almaty and at Narxoz.
All about Narxoz University
- Address: 55 Zhandossov street, Almaty, 050035, KazakhstanOffice #236 - second floor
Visa, IIN registration, any onboarding inquiriesOffice #238 - second floor
Academic mobility programsOffice #138 - first floor
Timetable, registration, withdrawalWelcome CenterAt the main entrance- accounting and finance issues
- registration issues
Office #127LibrarySecond floor
Work Hours: 9:00 - 21:00IT DepartmentWiFi issues - office 022
Planotus issues - office 024
Canvas / Gmail issues - office 025School of Economics and ManagementSecond floor
Dean - Dilbar GimranovaSchool of Arts and Social SciencesThird floor
Dean - Anel KulakhmetovaSchool of Law and Public PolicyFourth floor
Dean - Talgat SarsenbayevSchool of Digital TechnologiesFifth floor
Dean - Rassim SuliyevStudents' Affairs OfficeOffice #125
Onay cards, Dormitory registration, any issues related with adaptationCafes"Teplo" - ground floor
"Coffee Point" - second and fourth floors
"The Buffett" - third floor
"Urbo Coffee" - first floor
Narxoz Canteen - at the Business SchoolFirst medical AidIn the sport complex buildingHUB ZoneGround floor
Recreational area and lockersAll about Almaty
- To get around the city and to reach our campus, please download ONAY app. Open up virtual card and top it up.
As of 2024 price per ride per person is 120 tenge
*please note, you cannot pay cash to the drivers. There will be control services on each line, pay for your transport accordingly. - Taxi servicesIn Almaty we use:
Yandex taxi
Uber KZ taxi
In-Driver taxi
*Please download the apps and sign in with local sim card. - Simcards
- Altel / Tele 2 - you can purchase at the main entrance of the airport upon arrival
- Beeline
- KCell
- Activ
- BanksKaspi Bank
Forte Bank
*Please note, to open bank account you must have IIN number. -
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- To open IIN number you must prepare documents and apply within 3 days after arrival
- HousingPlease book your accommodation prior arrival
- krisha.kz
- airbnb
- dormitory
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Emergency Contacts- Fire DepartmentDial - 1011
- PoliceDial - 1022
- Emergency Medical ServiceDial - 1033
- Rescue ServiceDial - 1094
- General Emergency CallDial - 1195
- Contact usIn case of emergency on campus, please contact Security and International Office6
Laws of Kazakhstan
CONTACT USInternational Development and Partnerships Department+7 727 377 1297WE ARE GLOBAL
FOLLOW USOffice: A238
55, Zhandossov street, Almaty, 050035, KazakhstanLearning today – leading tomorrow