This educational program is for curious, purposeful, persistent, creative, sociable people who are able to make decisions quickly, do research or who want to open their own business (restaurant, coffee shop, hostel, hotel, etc.). The program harmoniously
combines theory with practice, focuses on managerial and business aspects of the hospitality industry and covers a variety of topics: finance and marketing, hotel/restaurant business management, including in the Luxury segment.
- lectures from well-known professors (domestic and foreign) in this field, master
classes from practitioners of the restaurant and hotel market, foreign partners
- international internships and practices in 5* hotels, restaurant chains
- additional certificates to the diploma to increase competitiveness in the labor market
- research work on the most relevant topics of the hospitality industry
Our teachers cover the key competencies you need for a deep understanding of the structure of the functioning of the industry, teach you to think creatively and make non-standard management decisions. Undergraduates will be able to analyze the role of the service sector, restaurant and hotel business on the economic, socio-cultural environment and develop strategies focused on the sustainable development of the industry and high-quality service for the consumer!
- conduct research and analysis of the hospitality market, as well as business
processes at a hospitality enterprise, or transfer your knowledge while working at a
university/college
- manage service operations in a hotel/restaurant, creating an algorithm for customer service with a variety of preferences with a focus on high service
- open your own company/business, develop its strategy, concept and consistently
achieve the implementation of goals and objectives
- manage the staff of your company, based on the latest approaches and technologies, forming a corporate culture aimed at forming a cohesive team
- in the field of hospitality: hotel, restaurant business
- in educational organizations: universities, academies, colleges
- an entrepreneur, having own business
Admission Requirements: Bachelor's degree in services
Language of education: English, Kazakh, Russian
Education format: evening + full day of Saturday
Duration of education: 2 years (scientific and pedagogical direction)
The possibility of admission to PhD