ABOUT THE INTERNAL QUALITY ASSURANCE SYSTEM of the Narxoz University

High quality and affordable education is the No. 1 priority of the Narxoz University Development Strategy for 2020-2025. To achieve this goal, an internal quality management system developed, which covers both academic and non-academic areas of activity. The main attention is paid to ensuring the quality of educational programs at all levels of education (bachelor programs, master program, and doctoral studies).


The University has developed policies and mechanisms for effective internal quality assurance. The organizational structure of the University has nine Committees under the Academic Council, among them Committee for Academic Quality, and in each Higher School there are Committees for Quality Assurance. The President has an Academic Quality Advisor.


The university also turns to external quality expertise; it undergoes institutional and specialized accreditation in national and foreign QA agencies and participates in the annual ranking of educational programs of Kazakhstani universities, which conducted by the "Atameken" National Chamber of Entrepreneurs.


The University community (students, teachers and administrative staff) as well as alumni, employers, corporate partners are also involved in this process.

Elements of Internal Quality Assurance System

Within the Framework of the Internal Quality Management System, the priority areas are

Ensuring a high-quality university management system

Ensuring the quality of the teaching, learning and research infrastruct

Quality assurance of educational and research programs

Quality assurance of partnerships

Quality Assurance Policies and Procedures

The University's academic quality system based on the following general conceptual documents:


  • “European Standards and Guidelines for Quality Assurance in the European Higher Education Area”

(ESG, 2015) https://www.enqa.eu/wp-content/uploads/2015/11/ESG_2015.pdf ;

  • Law of the Republic of Kazakhstan On Education No. 319-III of July 27, 2007, with amendments and

additions as of August 28, 2021, https://online.zakon.kz/Document/?doc_id=30118747;

And on the following internal documents:

Higher Schools’ Quality Assurance Commissions

By order of the Minister of Education and Science of the Republic of Kazakhstan dated May 18, 2020 No.

207, a requirement to form a Quality Assurance Commissions based on the Schools / colleges.

The main tasks of the Quality Commissions are to develop, coordinate, monitor and analyze activities in

terms of managing and ensuring the quality of educational services.


The Quality Assurance Commission consists of faculty, students, undergraduates, doctoral students and

representatives of corporate partners.


The purpose of the Commission's work is to implement and improve the University's Internal Quality

Assurance Policy within the Graduate School and Postgraduate Programs.

Academic Quality Committee of the Academic Council

The Academic Quality Committee under the Academic Council carries out implementation of the

University’s policy in the field of quality assurance and coordination.


The main functions of the Committee:

  • Improvement of the internal regulatory framework governing academic activities in the field of quality;
  • Coordination of the process of monitoring the quality of educational services; study and implementation of international experience on quality issues in the academic activities of the University;
  • consideration of reports of the Higher Schools Quality Assurance Commissions; providing recommendations for improving their performance; analysis and discussion of the results of external monitoring of the quality of educational services of the University (accreditation, ratings) in order to improve the quality of academic activities.